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Swaziland Accommodation 
Mountain Inn Hotel
Traveller Feedback
Mountain Inn Hotel
Traveller Feedback
Caring For The Customer |
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The "caring for the customer" rating is an aggregate score for the five parameters we survey (welcome, the service, charm, cleanliness/maintenance and overall experience/value for money. There must be a minimum of 3 traveller ratings we can average before we display a rating for the property. We also age traveller ratings and discard any that are over twelve months old.
Mountain Inn Hotel
has an average customer care rating of
4.70
(out of a possible 5). The scores for each parameter are:
- Cleanliness ...................................................................................... 5.00
- Check in/Welcome .......................................................................... 5.00
- Service ............................................................................................... 4.75
- Charm/Experience .......................................................................... 4.50
- Overall Impression/Value............................................................... 4.25
Traveller Feedback
Mr Derek B.
- United States
on 01 Jun 2026 Nahti was very friendly and accommodating.
Ms Cynthia K.
- United States
on 04 Jul 2026 This is a full service hotel with pool, gym, bar, nice restaurant, etc. The view is beautiful, the grounds lovely, and the service is exceptional. However, if you are simply looking for a place to sleep and eat in the evenings, it may be more luxury and a higher price than is necessary.
Mr Herman M.
- South Africa
on 01 Jul 2026 The hotel is clean and every effort is taken to keep it that way. My concern is the breakfast service, the standard is poor and the food is not well presented including the display is unkept and not cleaned. I was offended when I asked for honey with my tea and the entire honey bowel was shoved into my face my the waiter and without a word the bowel was taken away without a replacement before I finished my tea pot.
Great hotel, with a bit of work on the breakfast display and attituded of some of the waiters, it could be great.
Please keep a spare umbrella at reception for your clients use during rainy days.
Mr ABC D.
- Swaziland
on 07 May 2026 Owner-run establishments will always stand apart from chains and management-run hotels. This is a great hotel, run by a truly great family of hoteliers.
- United States
on 01 Jun 2026 Nahti was very friendly and accommodating.
Ms Cynthia K.
- United States
on 04 Jul 2026 This is a full service hotel with pool, gym, bar, nice restaurant, etc. The view is beautiful, the grounds lovely, and the service is exceptional. However, if you are simply looking for a place to sleep and eat in the evenings, it may be more luxury and a higher price than is necessary.
Mr Herman M.
- South Africa
on 01 Jul 2026 The hotel is clean and every effort is taken to keep it that way. My concern is the breakfast service, the standard is poor and the food is not well presented including the display is unkept and not cleaned. I was offended when I asked for honey with my tea and the entire honey bowel was shoved into my face my the waiter and without a word the bowel was taken away without a replacement before I finished my tea pot.
Great hotel, with a bit of work on the breakfast display and attituded of some of the waiters, it could be great.
Please keep a spare umbrella at reception for your clients use during rainy days.
Mr ABC D.
- Swaziland
on 07 May 2026 Owner-run establishments will always stand apart from chains and management-run hotels. This is a great hotel, run by a truly great family of hoteliers.
| Accommodation | From |
| Foresters Arms Hotel | ZAR 798 |
| Maguga Lodge | ZAR 95 |
| Eden Guest House | ZAR 530 |
| Hawane Resort | ZAR 605 |
| Mantenga Cultural Village and Nature Reserve | ZAR 600 |
| Mantenga Lodge | ZAR 550 |
| Kent Rock Bed and Breakfast | ZAR 550 |
| Brackenhill Lodge | ZAR 570 |
| [more Mid-range accommodation] | |
