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Swaziland Accommodation Mantenga Cultural Village and Nature Reserve Traveller Feedback

Caring For The Customer

The "caring for the customer" rating is an aggregate score for the five parameters we survey (welcome, the service, charm, cleanliness/maintenance and overall experience/value for money. There must be a minimum of 3 traveller ratings we can average before we display a rating for the property. We also age traveller ratings and discard any that are over twelve months old.

Mantenga Cultural Village and Nature Reserve   has an average customer care rating of 3.86 (out of a possible 5). The scores for each parameter are:
  • Cleanliness ...................................................................................... 3.83
  • Check in/Welcome .......................................................................... 3.83
  • Service ............................................................................................... 3.83
  • Charm/Experience .......................................................................... 3.83
  • Overall Impression/Value............................................................... 4.00

Traveller Feedback

Ms Pamela W.
- Australia
on 18 Jun 2026
When checking in, I had specifically asked for twin beds. I was travelling with my sister. We were shown double bed on check in. I did not want to accept this. The manager swoped the rooms for us. We were lucky though. We had arrived at 6pm and many people had not yet arrived. If later, we would not have had this option! You need to communicate this from teh website to the venue.
Mr Mike L.
- United States
on 10 May 2026
We had great difficulty getting warm water. Ended up with three different rooms, but the resort was willing to work with us on this matter.
Mr Allan J.
- Czech Republic
on 15 Mar 2026
Place was unfortunately in construction and restaurant didn’t work. Other way people was very friendly.
Mr Albertus C. J. J. v.
- Netherlands
on 23 Jan 2026
Nice accommodation on a beautiful location. Also good food. The room however could have been cleaner and the service better.
Mrs Sylvie L.
- France
on 14 Jan 2026
The bedroom was beautiful and clean. We were very happy about swaziland village and dances !!! very very good !!!
Would you please ask to mantenga tent if they find 2 bears (one bear and one kangoro) in our bedroom number 8 (I think) because my children had forgoten these !!!!
Thank you for your reply
Best Regards
Sylvie LESCAUX

Mrs Susan T.
- United Kingdom
on 09 Dec 2025
Tent number 6 has a great view of the waterfalls. The place & people were lovely

Hotel accommodation, Swaziland, Ezulwini Valley, Mantenga Tented Camp, affordable, Swazi cultural village



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